Terms of service
Effective 17 October 2026. Questions: support@posuku.com
Welcome to Posuku. By downloading, installing, or using the Posuku application ("App") on any device (mobile, tablet, web, desktop), you agree to these Terms of Service ("Terms"). If you do not agree, you must not use the App.
1. Eligibility
You must be at least 18 years old, or the age of legal majority in your country, to use Posuku. If you are under 18, you may only use the App with consent of a parent or legal guardian.
2. License and use
Posuku grants you a limited, non-exclusive, non-transferable, revocable license to use the App. You may not copy, distribute, or modify the App; reverse engineer it; or use it unlawfully.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials.
4. Plans, trial and payment
- Free trial. A new business gets 30 days free with everything switched on, and no card is needed. One trial per business.
- After the trial, or if a bill goes unpaid, your account becomes read-only: you can sign in, see and export everything, but not add new sales, orders or records. Nothing is deleted. Your food safety records and data exports are always available to you.
- Prices are on posuku.com/pricing, in New Zealand dollars and including GST, per shop.
- Paying. Plans are paid yearly in advance, or monthly, by card through Stripe, or yearly by invoice. A plan renews each month or year until you cancel it.
- Adding to a plan during a paid period is charged for the rest of that period, so everything renews on one date.
- Cancelling takes effect at the end of the period you've paid for. We don't refund part periods, but you can ask us to pause your account.
- Price changes. We'll tell you at least 30 days before a price changes. A yearly plan keeps its price until it renews.
5. Acceptable use
You agree not to use the App in unlawful, harmful, or disruptive ways.
6. Intellectual property
All content, design, and technology in the App are owned by Posuku or its licensors.
7. Disclaimer of warranties
The App is provided "as is" without warranties of any kind.
8. Limitation of liability
Posuku shall not be liable for indirect, incidental, or consequential damages.
9. Termination
Posuku may suspend or terminate access if you violate these Terms.
10. Governing law
These Terms are governed by the laws of New Zealand.
11. Changes
We may update these Terms from time to time. Continued use means you accept changes.